Help center

TeslaMate JP Pro records and visualizes Tesla vehicle data. It uses the Tesla API to show charging history, driving efficiency, battery information, and other insights.

The service targets Model S, Model 3, Model X, Model Y, and Cybertruck. Availability depends on the model, year, onboard computer, and software. Some vehicles, including certain pre-2018 Model S/X vehicles, cannot use Fleet Telemetry. Check the setup guide for the latest conditions.

The listed price is US$6.49 per vehicle per month or US$64.90 per vehicle per year, including tax. A card is required to start the 14-day free trial. The selected plan is charged automatically after the trial unless you cancel during it. A battery health certificate PDF is a separate one-time purchase of JPY 2,980 including tax per certificate. It contains a reference estimate from recorded vehicle data, not an official Tesla diagnosis. A full refund revokes the certificate; previously downloaded PDFs no longer verify as valid. Check the pricing page for current terms.

Check whether the Tesla app can connect to your vehicle, whether your Tesla account is connected here, and whether any required virtual key or in-vehicle data-streaming setup is complete. Data appears only after it is received. If the issue continues, contact support.

The dashboard estimates battery health from recorded rated range and state of charge (SOC). It uses the 90th percentile of observed full-charge range as a reference baseline. It does not directly measure original capacity or the effects of different charging methods, and does not replace an official Tesla diagnosis.

Yes. You can manage multiple Tesla vehicles in one account and add them from vehicle settings.

Open the Charging tab on the dashboard or the charging history page to see recorded sessions, including date, location, power, and energy added when available.

There is currently no Supercharger search or map feature. The service can show recorded charging sessions and related statistics, including location, cost, and efficiency when those fields are available.

Charging-time prediction is not currently available. The service records charging history and shows efficiency and cost statistics.

Use “Verify email / Reset password” on the login page. Open the recovery link sent to your own mailbox, choose a new password, and confirm the session and Tesla token revocation. Contact [email protected] if you cannot access your mailbox.

Open Notifications in Settings to change Web Push and LINE notifications. Browser or LINE permission is required before those notifications can be delivered.

The service does not currently offer its own two-factor authentication. Tesla account sign-in uses Tesla’s official OAuth 2.0 flow.

Use a current version of Chrome, Safari, Firefox, or Edge. Internet Explorer is not supported.

The service runs in a mobile browser with a responsive layout. You can also add the PWA to your home screen where your browser supports it.

The website uses HTTPS, and Tesla account authorization uses OAuth 2.0. See the Privacy Policy and Transparency page for details of data handling and safeguards.